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Terms & Conditions

Last updated: July 31, 2026

By creating an account you agree to these terms. Swap Funds is a platform that connects members who want to borrow small amounts with members willing to fund them. Swap Funds is not a bank and is not a party to the loans made between members.

1. Eligibility

You must be at least 18, provide accurate information, and keep one account only. You are responsible for everything that happens under your login.

2. The marketplace and private circles

Borrowers post a request: amount, term (14 or 21 days), a fee, and an optional tip. Lenders choose which requests to fund. A loan is formed when a lender funds a request, and its terms are fixed at that moment.

Swap Funds facilitates the match, the schedule and the record. Repayment is an obligation between the borrower and that lender.

3. Limits and trust score

New members start with a small limit. Your limit and trust score move with your behavior — on-time repayments raise them, late payments and defaults lower them. Membership tiers can boost your limit.

Requests above your effective limit are rejected. We may adjust limits to protect the marketplace. Requests may be posted to the open marketplace or restricted to a private circle you belong to.

4. Fees, tips and platform fee

The fee is the amount you agree to pay back above principal; a tip is optional and goes to your lender. The platform fee depends on your membership tier and is disclosed before you post a request.

5. Late payments, grace and penalties

Your plan may include a grace period. After grace, a late penalty of 1.5% per day accrues on the outstanding balance, capped at 25% of that balance.

A loan that remains unpaid 21 days past due is marked as defaulted. Default reduces your trust score and borrowing limit and may be reported if you have opted into bureau reporting.

6. Collections

Lenders may log reminders, promises to pay, payment plans, final notices, escalations or write-offs through the Recovery tools. Communication must remain lawful and respectful; harassment, threats and contacting third parties about a member's debt are prohibited and may end your account.

7. Disputes

Either party may raise a dispute on a loan. The other party can respond, and the matter can be resolved or withdrawn. Raising a dispute does not pause your repayment obligation unless we say otherwise in writing.

8. Membership

Plus ($5.99/month) and Pro ($12.99/month) renew monthly until cancelled. Cancelling stops future renewals and the perks end at the close of the paid period. Fees already paid are non-refundable except where required by law.

9. Payment methods

You must keep a valid payment method on file for any active loan. You authorize us to initiate the agreed repayment amounts on the scheduled dates. Failed payments may incur penalties under section 5.

10. Credit reporting

If you opt in, we furnish your loan performance through our aggregator to consumer reporting agencies. Accurate reporting includes negative information. You may dispute accuracy at any time.

11. Prohibited conduct

No fraud, impersonation, money laundering, use of stolen instruments, off-platform side deals, coordinated manipulation of scores, or use of the platform for anything illegal.

12. No guarantee; risk of loss

Lending is risky. Swap Funds does not guarantee repayment, does not insure loans, and does not underwrite or advise. Lenders may lose the amounts they fund.

13. Suspension and termination

We may suspend or close accounts for breach of these terms, suspected fraud, or risk to other members. Your obligations on open loans survive account closure.

14. Limitation of liability

To the fullest extent permitted by law, Swap Funds is not liable for indirect or consequential damages, and our total liability is limited to the platform fees you paid us in the twelve months before the claim.

15. Changes and contact

We may update these terms; continued use after an update means you accept it. Questions: connect@swapfunds.org.

See also our Privacy Policy.